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The Internet and email emerged at almost the same time. And while many resources and communication channels have emerged since then, email is still at the forefront. AIDA model, which stands for Awareness, Interest, Desire, and Action, is still used by businesses to come up with ideas that connect with customers better and boost sales. This piece aims to help you understand the AIDA framework in email marketing by giving you useful tips, examples from real life, and a full picture of the whole customer journey.
The AIDA model originated over a century ago as a simple yet effective method for guiding potential customers along the path to purchase.
Awareness is aimed at capturing the attention with compelling subject lines and engaging visuals.
Interest. The goal of this element is to deliver valuable, relevant content that keeps the reader engaged.
Desire. Highlighting the benefits of what you offer, stirring emotions, and building a connection that makes the product or service irresistible.
Action means that a recipient has to make a specific step next.
In the digital realm, the first few seconds of an email are critical. Your subject line and pre-header text are the gatekeepers. In all likelihood, this is what will determine whether the reader will continue to read the post or close and forget about it.
An effective awareness stage in email marketing starts with a subject line that resonates. No generated generalised phrases and sentences will work here. Instead, speak directly to the pain points or aspirations of your audience. For instance, a subject line like “Unlock the Secret to Effortless Sales Growth” immediately signals value and urgency.
Key strategies include:
Once your email is opened, the challenge becomes keeping the reader engaged. At this stage, it’s essential to deliver content that is both relevant and valuable.
Start by relating a small anecdote or a brief case study that mirrors the recipient’s experience. Storytelling helps create an emotional connection and makes complex ideas relatable.
Offer Value Right Away
Identify the problem that your prospect faces and provide insights or immediate tips. This positions your brand as a trusted advisor.
Maintain Clarity: Use short paragraphs and bullet points to break up text. Clear formatting enhances readability and ensures that key points are easily digestible.
Thoughtful, focused messaging develops interest into a real want in the “desire” stage. Your email should arouse feelings and show how your particular solution especially addresses their problems.
Crafting Desire in Your Emails
Your goal at this stage is to convert the abstract idea of your solution into a vivid, desirable outcome. Ask yourself, “What emotional trigger can I use so that the reader feels they can’t afford to miss out?”
After nurturing awareness, interest, and desire, the final piece of the puzzle is to drive action. Your call-to-action (CTA) is the gateway to converting a prospect into a customer.
How to Formulate the Perfect CTA
A successful CTA in email marketing should be clear, compelling, and easy to follow:
To maximise impact, consider running tests with different CTA placements or wordings. Monitor response rates and continually refine your approach based on what resonates best with your specific audience.
First, you need to determine what stages a customer should go through when receiving your emails. It is important to understand that they cannot be spontaneous, even if they contain well-written content. An ill-conceived newsletter can be very damaging to your brand.
A strategy as an example:
Modern email marketing platforms allow you to automate and precisely target each stage of the AIDA framework:
Discover how we can maximise your marketing potential across multiple channels.
Rene
Director, Global Marketing Insights at BlackRock