Email Marketing Campaigns Executive: Internship [UK-based Remote]

About Enchant Agency

Enchant Agency is an award‑winning email marketing and eCRM agency, renowned for scaling up customer retention and messaging programmes for iconic brands. We pride ourselves on innovative strategies and a collaborative, expert team that delivers exceptional results in email marketing and CRM.

Role Overview

We are looking for an aspiring Email Marketing Strategist to join our team on a paid post‑graduate internship lasting 9–12 months. Reporting to our senior strategists, you will learn how to plan and optimise email marketing programmes for diverse clients. You will assist with developing strategies, building automation flows, growing lists and analysing performance while working alongside designers, copywriters and developers to deliver high‑impact email campaigns. A keen interest in marketing platforms such as Klaviyo and HubSpot is essential, as you will spend much of your time building templates and automated flows, creating segments and campaigns and assisting the Enchant team directly within those platforms on client projects.

Key Responsibilities

• Strategic Planning Support: Help develop comprehensive email marketing strategies tailored to each client’s goals, target audience and industry

• Automation & Execution: Assist in planning, building and optimising automated email workflows and customer journeys (welcome series, abandonment flows, re‑engagement campaigns) using platforms like Klaviyo, HubSpot and Braze

• List Growth & Management: Contribute to the creation and execution of list‑growth initiatives, including lead‑capture campaigns and incentives, while maintaining subscriber data quality

• Segmentation & Personalisation: Support the creation and refinement of segmentation models to enable personalised messaging and improve engagement; build and manage segments directly within marketing platforms

• Template & Campaign Build: Design and implement responsive email templates, set up campaigns and ensure they follow best practices for deliverability and compliance

• Analytics & Reporting: Track email performance (deliverability, open and click rates, conversions); prepare weekly and monthly reports; help develop insights and recommendations for optimisation

• Client & Team Collaboration: Collaborate with internal designers, developers and copywriters to ensure campaigns align with strategy; provide clear briefs and assist with QA on content and design

• Compliance & Best Practices: Keep up to date with email marketing trends, GDPR and data‑privacy regulations; apply best practices in timing, frequency and personalisation across all campaigns

• Presentations & Documentation: Assist in creating strategy documents, campaign plans and presentations for client meetings, translating data into clear and actionable insights

Skills and Experience

• A keen interest in email marketing and CRM

• Enthusiastic about working with marketing platforms, particularly Klaviyo and HubSpot; familiarity with Braze or Mailchimp is a plus

• Familiarity with marketing automation concepts and a strong grasp of marketing fundamentals; comfortable using spreadsheets and basic reporting tools

• Excellent written and verbal communication skills; attention to detail and ability to craft clear briefs and emails

• Organised and proactive; able to manage tasks across multiple clients and meet deadlines in a remote setting

• Collaborative team player who enjoys working with designers, developers and copywriters to achieve shared goals

• Knowledge of basic HTML/CSS for email templates is a plus, but not essential

• Eagerness to learn and adapt in a fast‑paced, innovative environment

Contract Details

• Contract Type: Internship/post‑graduate position (full‑time for 9–12 months)

• Location: Fully remote (UK-based) with occasional in‑person team meetings in London if convenient

• Salary/Allowance: Competitive internship salary

• Start Date: September/October 2025 or sooner

• Duration: 9–12 months, with potential to transition into a permanent role

Join Enchant Agency to build your expertise in email strategy and eCRM. If you’re passionate about email marketing, excited to work hands‑on with platforms like Klaviyo and HubSpot and eager to learn from an experienced team, we’d be delighted to receive your application!

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