Marketers in the travel industry have a key advantage over many other industries in terms of emotional engagement, as the nature of travel and holiday content is mainly about planning an escape from the everyday grind. Travel-related email marketing content should perk the interest of subscribers when these emails hit their inbox.
Emojis are no longer a fad, but a new form of digital language. They've become ingrained in our culture and are now part of everyday communication. It's not just on social media channels where they play a key role in engagement, but across all digital channels.
Email marketing has held its ground in recent years, amidst the emergence of influential social media channels. Many thought leaders predicted the death knell for email, but email still leads the way when it comes to ROI. Marketing automation, personalisation and dynamic content have breathed new life into email marketing and Econsultancy's 2017 Email Census found 73% of marketers surveyed rated email marketing as excellent or good for ROI.
Most email marketers are now realising the need for marketing automation to increase performance, but the biggest stumbling block to implementing automation is apprehension over the perceived cost and level of expertise required. It can be a daunting prospect for marketers, but email marketing automation is such a powerful tool for businesses of all sizes.
Here is a scenario: You have a decent-sized subscriber list, quality content and an efficient ESP, but your open rates are lower than expected. How much time has your marketing team spent on composing email subject lines? Likely not enough. Your email subject lines are hugely significant in your engagement strategy and effective subject lines have a big impact on boosting open rates and click-throughs.
It's one thing to get subscribers to open your marketing emails, but quite another to convince them to keep engaging with your email content over a sustained period. You need to build customers relationships with subscribers and nurture them. What's the best tactic for doing this? By demonstrating the value of your content and services. This will encourage your subscribers to stay loyal.
Modern marketers are becoming more aware of the benefits of customer-centric strategies. Whilst there are so many channels available to distribute marketing content, there's also so much competition. That's why a customer-centric approach is key for gaining and retaining customers.
Email marketing is a hugely effective channel for building and nurturing customer relationships. Once a prospect signs up to your subscriber list, they're open to your brand's emails. However, many marketers make the mistake of putting too much onus on gaining new subscribers, rather than keeping their existing subscribers engaged and loyal to their brand.